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Getting Started

Sign up & Getting Started

  • Sign up for an account
  • Verify your email address
  • How do I watch the videos?

Subscribing To Sonic Academy

  • What do I get with a subscription?
  • How do I access my subscription?
  • How do I redeem my subscriber discounts?

Software Plugins

KICK

  • ★ How do I install KICK 2?
  • ★ How do I install KICK (v1 - Nicky Romero Edition)?
  • Manually Uninstall KICK 2
  • Manually install your KICK (1) license key
  • KICK crashes when I load it

A.N.A

  • ★ How do I install my A.N.A 1.5 license key?
  • ★ How do I install A.N.A?
  • Manually Uninstall ANA 2
  • Manually install your A.N.A license key
  • A.N.A crashes upload loading

Other Issues

  • Is there a Pro Tools RTAS / AAX version
  • How do I download my plugin
  • Unidentified Developer

Your Account

Account Maintenance

  • Forgot my password
  • Problems signing in
  • Changing email address
  • Changing Password
  • Changing Username

Downloads

  • How do I download my purchase?

Billing

  • How Do I Redeem My Rewards Points
  • My Card is being declined
  • Why can't I see prices in my currency?
  • Can I buy something without using PayPal?

Subscriptions

  • ★ How do I cancel my subscription?
  • Can I upgrade my subscription?
  • When is my next bill date?

Video Tutorials

Viewing Tutorials

  • What plugins are used in the courses?
  • Problems watching the videos

Sample Packs & Presets

Preset Packs

  • ★ How do I install my preset pack?
  • How do I download my preset pack?
  • Where do I find my installed preset pack?

Sample Packs

  • How do I install my sample pack?
  • How do I download my sample pack?