Getting Started

Sign up & Getting Started

• Sign up for an account
• Verify your email address
• How do I watch the videos?

Subscribing To Sonic Academy

• What do I get with a subscription?
• How do I access my subscription?
• How do I redeem my subscriber discounts?

Software Plugins

KICK

• ★ How do I install KICK 2?
• ★ How do I install KICK (v1 - Nicky Romero Edition)?
• Manually Uninstall KICK 2
• Manually install your KICK (1) license key
• KICK crashes when I load it

A.N.A

• ★ How do I install my A.N.A 1.5 license key?
• ★ How do I install A.N.A?
• Manually Uninstall ANA 2
• Manually install your A.N.A license key
• A.N.A crashes upload loading

Other Issues

• Is there a Pro Tools RTAS / AAX version
• How do I download my plugin
• Unidentified Developer

Your Account

Account Maintenance

• Forgot my password
• Problems signing in
• Changing email address
• Changing Password
• Changing Username

Downloads

• How do I download my purchase?

Billing

• How Do I Redeem My Rewards Points
• My Card is being declined
• Why can't I see prices in my currency?
• Can I buy something without using PayPal?

Subscriptions

• ★ How do I cancel my subscription?
• Can I upgrade my subscription?
• When is my next bill date?

Video Tutorials

Viewing Tutorials

• What plugins are used in the courses?
• Problems watching the videos

Sample Packs & Presets

Preset Packs

• ★ How do I install my preset pack?
• How do I download my preset pack?
• Where do I find my installed preset pack?

Sample Packs

• How do I install my sample pack?
• How do I download my sample pack?